It is now 6 years since I placed the letting of Hall Place Cottage with The Country House Company, and thought it appropriate as we enter the final stages of its sale, to place on record that throughout our dealings I have been most impressed by the professionalism, courtesy and efficiency of your whole team. What I found particularly refreshing and increasingly rare, was the feeling that regardless of whom I was dealing with, it was less about ‘ticking the box’, more about putting yourselves in the shoes of the client when any particular issue was being talked through. Should any prospective client so wish, I would be happy to supply them with a verbal recommendation!
I have found The Country House Company’s staff a delight to work with, being extremely helpful in every aspect and very friendly and courteous. They did a great job of advertising and subsequently letting our property – always keeping in touch as to developments and they let our property surprisingly quickly, especially considering it did not tick a lot of people’s boxes in some aspects. They obviously know there job and I would not hesitate in recommending them to anyone.
Thanks so much to you and Kate. The most professional rental team that I had dealings with.
…and I ESPECIALLY need to thank you for making this selling ‘journey’ as painless as possible. I think you’ve done a brilliant job liaising and keeping me grounded! It really has been a pleasure doing business with TCHC (that sounds terribly corny) but the whole way through I felt you had my best interests at heart and that all that could have been done was done. There is no doubt in my mind that I chose the best company for the job and I really do hope that things for you at TCHC go from strength to strength. I am very happy for The Court House (or me!) to be used to help promote the company wherever possible.
Self-evidently, selling one’s house is not always plain-sailing, one needs good people behind one: for me The Country House team were superb. Quickly securing me a sale at the asking price, they then strongly supported me and/or applied a light touch when the sale process required it. Basically- on my side throughout! If you want friendly 100 % efficiency in your agents – and who doesn’t – look no further than The Country House.
Lovely to meet you Marishelle. I feel very fortunate to be dealing with yourself, and with Country House Company in general.
You have been excellent – the other Letting Agencies could learn a lot from your service.
…I know the journey has not always been easy, and there have also been times when maybe you felt that we couldn’t make up our minds about what we wanted. And as if that wasn’t enough, to have the huge disruption of a major flood scheme going past the door and making the sale of the property just that bit more difficult… Throughout this period, The Country House Company have remained totally committed to finishing the job, when I suspect that many other estate agents would just have put our house into the ‘too difficult’ drawer. We’re grateful to you for sticking with it through all the various phases, from trying to understand why we weren’t getting offers, to keeping the show ‘on the road’ through the legal and other difficulties encountered on the sale of the house. Thank you very much for indeed for all your hard work, professionalism, determination and courtesy over this long period.
Thank you for your attentive and impeccable service.